Privacy, Shipping & Refund Policies
We only ship to U.S. addresses.
* Orders are processed within 24-48 hrs. Monday-Friday (except holidays). We offer Free (4-7 business day) OR Priority Flat Rate 2-3 day delivery on all items. Sorry, we Do Not offer Expedited Overnight Shipping.
* NOTE: We DO NOT ship to "International Package Forwarding Company" addresses. Your package could be lost, delayed or returned.
An email tracking number is sent automatically the instant your shipping label is printed. Please allow 12-24 hrs. for the online tracking info to appear on the carriers website. Postal Mail or UPS (our choice), depending on the product. Please watch your Spam or Junk folder and add our domain to your email white list.
* Mail orders are shipped once payment is received. Mailing address and "Pay To" info are listed at checkout.
* We accept all major credit and debit cards bearing the logo from Visa, MasterCard, Discover and American Express. We also accept popular Checks, U.S. Postal Money Orders, and Cash by mail (save 10% off).
Returns & Product Replacement Policy
If within 30 days, you are not completely satisfied with your item(s) listed we will gladly replace it or issue a refund. If multiple quantities of the item being returned were purchased, only un-open packages will be accepted for refund. All other quantities will need to be returned unopened and unused to be eligible for a refund.
** Please contact us for a return authorization prior to returning the product. Include a copy of the receipt with the return authorization when returning the product.
** We are sorry, but we cannot refund shipping charges unless the return is the result of our error, such as wrong or defective product.
* DISCLAIMER: The information contained within emails or on our website are for water purification and informational purpose only. Products, services or technologies listed on this website are not FDA approved drugs or medicines. They are not intended to diagnose, treat, cure or prescribe. None of our services, information or products are intended to replace the care or advise of a trained medical physician. You are solely responsible for how you use our sodium chlorite, chlorine dioxide (CDS) water purification products.